Each order includes your selected folded greeting card and a matching envelope. The current Shopify collection consists mainly of front-only cards with a blank inside, leaving plenty of room for your own message.

Every card is designed and printed with care in the Netherlands. Orders are prepared on a small scale by me, Jelle, the person behind JustTheCardGuy.

Orders are normally prepared and dispatched within 1–2 business days. Weekends and public holidays are not counted as business days.

Standard orders are sent as untracked letter mail to keep international shipping affordable. Tracking is only included when a tracked option is explicitly offered and selected during checkout.

Estimated delivery times after dispatch:

• Netherlands: 2–3 business days
• European Union: 3–6 business days
• United Kingdom: 3–5 business days
• Other destinations: 6–12 business days

These are estimates rather than guaranteed delivery dates. Customs, public holidays and postal delays may affect delivery.

Please wait until the full estimated delivery period has passed. If your order is substantially overdue, email info@justthecardguy.com with your order number and delivery address.

I will assess the situation and, where appropriate, arrange a replacement or refund.

Eligible non-personalised cards can normally be returned under the applicable statutory withdrawal rules.

Please notify me within 14 days after receiving your order and return the card within the following 14 days.

The card should be unwritten, unused and returned together with its envelope. Return postage for a change-of-mind return is paid by the customer.

Cards made to your specifications or clearly personalised may be excluded from the statutory right of withdrawal.

This does not affect your rights when an item arrives damaged, defective or incorrectly supplied.

Please contact me promptly with your order number and clear photographs of the item and packaging.

After reviewing the issue, I will normally offer a free replacement or refund.

Yes. The Shopify collection currently focuses mainly on front-only cards with a blank inside.

Original JustTheCardGuy story cards are available through my Etsy shop .

Yes. Simply enter the recipient’s details as the delivery address during checkout. Please check carefully that every address field is complete and correct.

Email info@justthecardguy.com .

Telephone support is available Monday to Friday from 18:00 to 20:00 CET at +31 6 31510339 . Email is generally the quickest way to reach me.